Frequently Asked Questions

Repair timeframes vary depending on the extent of damage. Minor repairs like door dings or small dents can often be completed in 1-2 days. More extensive collision damage typically takes 3-7 business days. Frame damage or major structural repairs may take 1-2 weeks. When you bring your vehicle in for an estimate, we'll provide a more accurate timeline based on your specific situation. We pride ourselves on meeting our estimated completion dates and will keep you updated throughout the repair process.

Absolutely! We work directly with all major insurance companies and have established relationships with many local and national carriers. We can handle the entire claims process for you, including paperwork, estimate comparisons, and communication with your adjuster. Our goal is to make the insurance process as stress-free as possible for you. We also offer direct billing, so you typically only pay your deductible directly to us.

Yes! We provide free loaner vehicles for repairs that take longer than 2 days. Our loaner fleet consists of reliable, comfortable vehicles that will keep you mobile while your car is in our shop. We just ask that you keep the loaner clean and return it with the same fuel level you received it with. For shorter repairs, we also offer free shuttle service within 20 miles of our shop.

Paintless Dent Repair (PDR) is a technique used to remove minor dents and dings without affecting your vehicle's original paint. Special tools are used to gently massage the metal back to its original shape from behind the panel. PDR is ideal for door dings, parking lot dents, and minor hail damage. It's faster, more affordable than traditional bodywork, and preserves your car's original finish—which is better for resale value.

We use state-of-the-art spectrophotometer technology to analyze your vehicle's existing paint and match it precisely. This device measures the color配方 electronically and helps us create an exact match, even if your car's paint has faded over time. We also use premium BASF and PPG paint systems that are specifically formulated for automotive applications, ensuring a durable, factory-quality finish that blends perfectly with your existing paint.

Yes! All of our repairs are backed by our comprehensive lifetime warranty. This means that if you experience any issues related to our workmanship or materials, we'll fix it at no charge. We stand behind every repair we perform because we believe in doing the job right the first time. The warranty is transferable if you sell your vehicle, which can also help with resale value.

While we're conveniently located in Britton, SD, we proudly serve customers from across Northeast South Dakota including Aberdeen, Watertown, Mitchell, and surrounding communities. We offer free shuttle service within 20 miles, and our loaner vehicle program makes it convenient for customers from further away. If you're not sure if you're in our service area, just give us a call!

Getting an estimate is easy! You can stop by our shop at 604 7th Avenue, Britton, SD during business hours (Mon-Fri 7:30 AM - 5:30 PM), call us at (605) 448-2398, or fill out our online estimate request form. We'll take a look at your vehicle and provide a detailed written estimate within 24 hours. Estimates are always free and no-obligation. For insurance work, we can often have your claim processed the same day.